Answers, plainly
Things people ask
The site team maintains these answers. Stock and compatibility on a given product still want a direct check.
Ordering and payment
Ordering and payment
No. The site takes an enquiry, not a payment. Send the product, the count and the service area by WhatsApp or the contact form. Cash and card are settled with you directly; no online checkout in this release.
Delivery
Delivery
Istanbul, Antalya, Bodrum and Izmir, at any hour, with nothing to pay for the run. Whether it goes ahead depends on the exact address, the count, access, what is on the shelf and the capacity on the route.
Yes. Send the hour with the product, the count and the full address. We confirm the slot that is free with you.
Yes. WhatsApp requests come in at any hour. Send the product, the count, the full address and your hour, and we confirm.
Products and compatibility
Products and compatibility
Look at how much your kitchen gets through, the equipment you run and what the manufacturer states. Tell us your equipment and we will help you check the right listed option.
Compatible accessories are listed on their own and depend on the shelf. Confirm the whole setup before ordering.
Responsible use
Responsible use
Lawful culinary and professional food-service preparation only. Use them for that purpose alone, following the manufacturer instructions and the regulations that apply.